Terms & Conditions

Please read these terms carefully before using our website or booking diagnostic services. By accessing our platform, you agree to comply with these Terms & Conditions.

Last Updated: March 2026

Introduction

Welcome to our pathology laboratory website. These Terms and Conditions govern your use of this website and the services offered through it.

By accessing this website, booking tests, or using any of our services, you acknowledge that you have read, understood and agreed to comply with these Terms.

If you do not agree with any part of these terms, please discontinue the use of this website and services.

1

About Our Services

Our website provides access to diagnostic healthcare services designed to make laboratory testing convenient and accessible.

Through our platform, users may:

We collect only the information that is necessary to provide these services efficiently.

2

Eligibility

To use the services provided on this website, users must be at least 18 years of age and capable of entering into a legally binding agreement.

Parents or legal guardians may use the website on behalf of minors for the purpose of booking diagnostic tests or accessing medical reports.

By using this website, you confirm that the information provided by you is accurate and that you meet the eligibility requirements.

3

User Registration

Certain services on the website may require users to create an account.

During registration, users may be required to provide information such as:

Users are responsible for maintaining the confidentiality of their account credentials. Any activity performed through a registered account is considered the responsibility of the account holder.

4

User Responsibilities

Users agree to use the website responsibly and in compliance with applicable laws.

Users must:

Users must not attempt to disrupt or misuse the website or services.

5

Appointment Booking

Users may book diagnostic tests through the website by selecting the required test or package and choosing a convenient appointment time.

Home sample collection may be available in selected locations.

While we strive to maintain scheduled appointments, delays may occur due to operational or logistical reasons.

Users are requested to cooperate with healthcare professionals during sample collection procedures.

6

Pricing and Payments

Prices for diagnostic tests and health packages are displayed on the website.

Payments may be made using secure online payment options such as:

All payment transactions are processed through secure payment gateways. The website does not store sensitive payment information such as card numbers or banking passwords.

7

Cancellation and Refund Policy

Appointments may be cancelled or rescheduled prior to the scheduled collection time.

Refunds may be issued depending on the circumstances of the cancellation.

Approved refunds will be processed according to the payment provider’s processing timelines.

8

Medical Disclaimer

Information provided on this website is intended for informational purposes only.

Diagnostic reports and health information available through the platform should not be considered a substitute for professional medical advice.

Users are advised to consult qualified healthcare professionals for diagnosis, treatment, or medical guidance.

9

Intellectual Property

All content on this website including text, images, graphics, logos, and design elements is the intellectual property of the company.

Users may not copy, reproduce, distribute, or modify any content without prior written permission.

Unauthorized use of website content may result in legal action.

10

Limitation of Liability

The company shall not be liable for any direct or indirect damages resulting from:

Services are provided on an “as-is” basis without warranties of any kind.

11

Third-Party Links

Our website may include links to third-party websites or services for informational purposes.

These websites operate independently and may have their own privacy policies and terms.

We are not responsible for the content or practices of third-party websites.

12

Termination of Access

We reserve the right to suspend or terminate access to the website if:

Termination may occur without prior notice.

13

Force Majeure

We shall not be responsible for delays or service interruptions caused by circumstances beyond our control including:

14

Governing Law

These Terms and Conditions are governed by the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in Vadodara.

15

Updates to Terms

We may update these Terms and Conditions periodically.

Updated versions will be published on this page.

Users are encouraged to review this page regularly to stay informed about any changes.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us.