- Patient Data Protection
Privacy Policy
Your personal and medical information is extremely important to us. We are committed to protecting your privacy and ensuring that your data remains secure and confidential.
Last Updated: March 2026
1
Introduction
At our pathology laboratory, protecting the privacy of our patients and website users is a priority. This Privacy Policy explains how we collect, store, use and safeguard personal and medical information when you use our website or diagnostic services.
We are committed to maintaining confidentiality and protecting sensitive health data in accordance with applicable laws and responsible data protection practices.
By accessing this website or using our services, you agree to the practices described in this Privacy Policy.
2
Information We Collect
To provide accurate diagnostic services and improve patient experience, we may collect certain personal and medical information.
Personal Information
- Full name
- Phone number
- Email Address
- Address
- Date of Birth
Medical Information
- Doctor prescriptions
- Diagnostic reports
- Medical history
- Uploaded medical documents
Personal Information
When you visit our website, certain technical information may automatically be collected such as:
- IP address
- Browser type
- Device type
- Pages visited
- Website usage patterns
This information helps improve the functionality and performance of our website.
3
How We Use Your Information
The information collected from users is used to provide diagnostic services and enhance the overall healthcare experience.
Your information may be used forthe following purposes:
- Full name
- Phone number
- Email Address
- Address
- Date of Birth
We collect only the information that is necessary to provide these services efficiently.
4
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience.
Cookies are small files stored on your device that help the website recognize returning users and remember their preferences.
- Improve website performance
- Remember user preferences
- Analyze website traffic and usage
- Enhance overall browsing experience
Users may disable cookies through their browser settings, although doing so may affect certain website functionalities.
5
Information Sharing and Disclosure
We respect your privacy and do not sell or trade personal information to third parties.
However, your information may be shared with:
- Certified laboratory professionals involved in testing
- Healthcare providers responsible for diagnosis
- Payment gateway providers for transaction processing
- Government authorities if required by law
All information sharing follows strict confidentiality and security standards.
6
Payment Security
All online payments are processed through secure third-party payment gateways.
Our website does not store or access sensitive payment information such as:
- Credit card numbers
- Debit card details
- Banking passwords or credentials
All transactions are encrypted using industry-standard security protocols to ensure safe payment processing.
7
Data Security
We implement strong security practices to protect personal and medical information from unauthorized access, misuse, or disclosure.
Security measures include:
- Secure servers
- Encrypted data transmission
- Restricted access to sensitive information
- Regular system monitoring and updates
Despite these precautions, no digital system can guarantee absolute security. However, we take all reasonable steps to safeguard user information.
8
Third - Party Websites
Our website may contain links to external websites for informational purposes.
Please note that these websites operate independently and may have their own privacy policies.
We encourage users to review the privacy policies of third-party websites before sharing any personal information.
9
Medical Disclaimer
The information provided on this website is intended for informational purposes only.
It should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Patients are advised to consult qualified healthcare professionals for medical concerns or treatment decisions.
10
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in services, legal requirements, or security practices.
Updated versions of this policy will be published on this page. Users are encouraged to review this page regularly to stay informed.
11
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us.
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